UCaaS (Unified Communications as a Service)

UCaaS (Unified Communications as a Service) Market Drivers, Technology Growth and Opportunities 2019–2024

The Global and Chinese report of the “Unified Communications Market as a Service (UCaaS)” comprises a valuable amount of information that illuminates the most imperative sectors of the Unified Communications Market as a service (UCaaS). The data available in the report provide complete information on the Unified Communications as a Service (UCaaS) market, which is understandable not only to an expert but also to a layman. The Global and Chinese Unified Communications as a Service (UCaaS) market report provides information on all aspects associated with the market, which includes reviews of the final product and the key factors that influence or hinder market growth. In addition, the Global and Chinese Unified Communications as a Service (UCaaS) market report particularly emphasizes key market players Cisco Systems, Computer Science Corporation, BT Group, 8 × 8, West Corporation, Microsoft Corporation, Voss Solutions, Verizon Communication, Star2star Communications, Polycom competing with each other to acquire the majority of market share, financial circumstances, real certainties and geographic analysis.

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Industry Ecosystem

The UCaaS ecosystem comprises unified communication service providers, such as Cisco Systems (U.S.), 8×8 (U.S.), West Corporation (U.S.), Microsoft Corporation (U.S.), Voss Solutions (U.S.), Star2star Communications (U.S.), and Polycom (U.S.); system integrators such as Siemens Corporation (Germany) and Wipro Limited (India); and enterprises such as Verizon Communication (U.S.) and BT Group (U.K.). Other stakeholders of the UCaaS market include consulting service providers such as Computer Science Corporation (U.S.) and collaboration providers such as NTT Communication Corporation (Japan) and Avaya, Inc. (U.S.).

By Component


Unified messaging


Collaboration platforms and applications.

By Organization Size

Small businesses

Medium businesses


Large enterprises

By Vertical


Telecom and IT

Consumer goods and retail


Public sector and utilities

Logistics and transportation

Travel and hospitality

By Region

North America


Asia-Pacific (APAC)

Middle East and Africa (MEA)

Latin America

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Table of Contents

Chapter One Introduction of UCaaS (Unified Communications as a Service) Industry

Chapter Two Manufacturing Technology of UCaaS (Unified Communications as a Service)

Chapter Three Analysis of Global Key Manufacturers

Chapter Four 2014-2019 Global and Chinese Market of UCaaS (Unified Communications as a Service)

Chapter Five Market Status of UCaaS (Unified Communications as a Service) Industry

Chapter Six 2019-2024 Market Forecast of Global and Chinese UCaaS (Unified Communications as a Service) Industry

Chapter Seven Analysis of UCaaS (Unified Communications as a Service) Industry Chain

To be continue…….

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